This old
saying/proverb is most often credited to St. Jerome from around 400 A.D. His
exact words: "Never inspect the teeth of a gift horse." This proverb is based on the fact that a
horse's value is determined by his age, which, in turn, can be roughly
determined by an examination of his teeth. The message conveyed is that a gift
should be appreciated for the thought and spirit behind it, not according to
its value.
That said let me tell you a little
story. Good friends of ours called a few
weeks ago and asked if we´d like to have a certificate they had won in a local
drawing. This certificate was for an
overnight stay in one of the local Hotel/Resorts and they would not be able to
use it before returning to the states.
Dolores quickly said yes and we met with them and received the
certificate.
Last week we drove to the
Hotel/Resort to make reservations for our stay.
After a couple false starts and the assistance of several persons we
were finally made to understand that we had to call the telephone number barely
visible in the lower right corner of the certificate and provide the award
number next to the telephone number.
When I asked if I could borrow a telephone they said we had to call from
an off-site telephone. Tipping the valet
driver for parking our car for 15 minutes we headed home.
The following day Dolores made the
call and talked with the local representative (who was located at the Hotel
site). We agreed on the reservation date
then he wanted us to email him a copy of the award certificate. My scanner wanted to recognize the
certificate in two-parts because of its oversize – so we crossed our fingers and
emailed the scanned photo(s). The next
email said that wasn´t acceptable and no we couldn´t bring it bye except after
the reservations were verified. Just
before I told them where they could store the certificate, Dolores suggested I
take a picture and email it. It worked
and we were in! However, they reminded
us - don´t forget to bring the real certificate when we checked in.Upon arrival I took the two niño´s we had brought along to enjoy lunch and a swim (before going back home in a taxi) to show them the pool and to see if there were any lounges available. Returning to the lobby entertainment area I went to the bar and asked for two coca-colas and a dark cervesa – I could see Dolores was still evolved in the checking in process. When I tried to pay there was confusion on the bartender’s part, and myself, when finally he said he had no cash. Several minutes later he said it was “happy hour” and poured me another beer. At this moment Dolores showed up and said there had been confusion at the check in, they had us down for the month of August instead of July; however everything was OK and we could go to our room. We tried once more to pay for the drinks or give them our room number – no luck – so we headed to the room expecting our luggage to follow immediately. One hour later the porter came, with excuses, and politely asked if there was anything else. Dolores had attained the wi-fi codes (one for inside the hotel and one for outside the hotel (go figure); however, I´d had no luck in getting the wi-fi to work. After several more attempts he called the desk and it seemed the server was down, but they´d have it working soon.
Changing into our swimming gear we
headed to lunch. They had a menu posted
at the door without $$$ value and when I asked the hostess said the property was all-inclusive…mystery solved, though I’m
certain she told her fellow workers about the idiot gringo who didn´t know. We had brunch and refresco’s, with the liquid
being the only thing worth remembering about lunch, found three chaise lounges
nearby and spent a couple fun hours swimming and ordering hamburgers,
refresco’s, and gin-tonics. Finally it
was time to cleanup and send the niño’s home.
They went to the room to shower and change and we followed somewhat
later. Then I placed them in a cab with
the necessary pesos and sent them on their way.
Returning to the room, I settled down to read when the overhead fan came
on at high speed. Grabbing the
controller I turned it down, then it went back to high, to medium, to high, to
low then I was able to shut it off.
Thirty minutes later it came back on at high speed. I shut it off and then removed the controllers’
battery. Once again we read in peace
when the fan again turned on at high speed.
Replacing the battery I shut it off then got a drink out of the
refrigerator and damn near slipped in a large pool of water – a leak from the
A/C in the ceiling. Maintenance was
called and arrived in minutes. He had
had a complaint from next door that their ceiling fan wasn´t working…their
control was programmed to work our fan.
Twenty minutes later everything was fixed and we were able to finally
relax.
When we returned to the room we
had looked at the French menu on the sites second restaurant and noticed that it
had prices posted so we´d decided to call room service an hour and one half
before service was scheduled to end. The
menu had some interesting items so Dolores ordered two chicken soups with
several toppings and rolls. It arrived
just ten minutes before shutdown (Dolores was already asleep) with the
announcement we owed $85 pesos…$85 pesos (all-inclusive)? I paid with a tip and we enjoyed the entries
– very lukewarm, but tasty (or were we just hungry..). The remainder of the evening was comfortable
and we enjoyed the T-Storm thunder and lightning display outside of our
balcony.
Breakfast was excellent and then we
proceeded to checkout. After removal of
the $85 pesos charge for the previous evening’s room service that I had already
paid I settled the bill with cash, tipped the valet service and departed for
home. The next morning when Dolores
checked her banking she saw a $1000 peso charge to her account, Geezzz!!
When we re-contacted the desk they said that would be removed within the
next 7-10 days and assured us it was a normal procedure used in order to see if
our credit card could handle any bills that might occur during our all-inclusive
stay. Sure enough it was removed the
following day and we had a call from the GM apologizing for all the little
problems and invited us back to enjoy Sunday brunch as their
guests…whatchatink?¡¿ Don´t look a gift
horse in the mouth?